FAQ
FREQUENTLY ASKED QUESTIONS
Practical answers for brands, distributors, clubs and online sellers looking for pickleball paddle OEM/ODM, wholesale supply, samples, quality control and global shipping.
General Questions
What does AVIP specialize in?
AVIP focuses on pickleball paddle OEM/ODM, wholesale supply and standard paddle models for brands, distributors, clubs and online sellers. We help customers turn product ideas into market-ready paddles with practical material suggestions, sampling support and stable production.
Who do you mainly work with?
We mainly work with pickleball brands, sports distributors, clubs, coaches, online sellers and companies planning to launch or expand a paddle product line.
Do you work with new brands or startups?
Yes. New brands are welcome. We can start with standard models, samples or a simple private-label project before moving into more complex custom development.
What makes AVIP different from a trading company?
We focus on product understanding, material sourcing, production coordination and quality control rather than only matching buyers with products. Our goal is to help customers build better paddles with practical pricing and reliable delivery.
Can I visit your factory or arrange a video call?
Yes. For serious projects, we can arrange factory visits, video calls or production discussions so you can better understand our process, materials and capabilities.
OEM & ODM Customization
Do you support OEM and ODM pickleball paddle projects?
Yes. We support OEM private-label projects and ODM product development. Depending on your needs, we can help with logo, surface design, paddle shape, thickness, material selection, handle details, packaging and sample development.
What parts of the paddle can be customized?
Common customization options include surface material, graphic design, logo, shape, thickness, weight range, grip color, handle length, edge guard, end cap, packaging, labels and cartons.
Can you help with paddle shape, structure and design development?
Yes. We can discuss your target users, price range, playing style and market positioning, then recommend suitable structures and materials. For new shapes or special construction, tooling and development time may be required.
What design files do you need?
Vector files such as AI, PDF, SVG or EPS are preferred for logos and graphics. High-resolution PNG or PSD files can also help. If you only have a rough idea, we can discuss the direction first and confirm artwork requirements later.
Can you sign an NDA for private label or exclusive designs?
Yes. For custom designs, brand projects or exclusive development, we can discuss confidentiality requirements and sign an NDA when needed.
MOQ, Samples & Pricing
What is your MOQ?
MOQ depends on the model, customization level and packaging requirements. Standard models is usually 50pcs, while fully custom graphics, new shapes or special materials may require higher quantities. Contact us with your project details and we will confirm the most practical option.
Can I order samples before bulk production?
Yes. We strongly recommend confirming samples before bulk production, especially for new brands, custom graphics or new material combinations.
How long does sample production take?
Sample timing depends on model availability and customization complexity. Standard sample orders are usually faster, while custom artwork, new structure or special packaging will take more time.
What affects the final price?
Price is affected by material, thickness, construction method, order quantity, surface process, packaging, logo method, testing requirements and shipping terms. We will quote based on confirmed specifications instead of giving vague pricing.
Do you offer standard models for lower-risk market testing?
Yes. Standard models are a good starting point for testing the market, launching faster or reducing development cost. They can often be adapted with your logo and packaging.
Materials & Construction
What paddle materials do you offer?
We can discuss options such as raw carbon fiber, fiberglass, graphite-style composite surfaces, polypropylene honeycomb cores, different thicknesses, edge guard styles, grip options and packaging materials.
What is the difference between raw carbon fiber and fiberglass?
Raw carbon fiber is often chosen for a more premium feel, stable control and spin-focused positioning. Fiberglass is commonly used for more power-oriented or cost-effective models. The best choice depends on your target users and price range.
What core thickness options are available?
Common paddle thickness options include thinner power-oriented structures and thicker control-oriented structures. Many modern paddles use 14mm or 16mm cores, but the right choice depends on your market, play style and product positioning.
Do you offer polypropylene honeycomb core paddles?
Yes. Polypropylene honeycomb core is a common structure for modern pickleball paddles. It is widely used because it can provide a balanced combination of weight, control, comfort and durability.
How should I choose materials for my target market?
We suggest choosing materials based on your target retail price, customer skill level, expected paddle feel, durability requirements and brand positioning. For example, a beginner-friendly model, a club training paddle and a premium raw carbon paddle should not use the same specification strategy.
Quality Control
How do you control paddle quality?
We check key points such as material condition, surface finish, weight range, thickness, handle assembly, edge guard, printing, packaging and final appearance. The goal is to keep bulk production consistent with approved samples.
Do you inspect every paddle before shipment?
Yes. Finished paddles are checked before packing. For bulk orders, we can also discuss additional inspection requirements, photos, videos or third-party inspection support.
How do you keep bulk production consistent with samples?
We confirm specifications before production, use approved samples as reference, control material batches where possible and inspect finished goods before shipment. Clear communication before production is the key to reducing mistakes.
What happens if there are defective products?
If a quality issue is confirmed, we will review photos, videos and order details, then discuss a practical solution such as replacement, credit or support in the next order depending on the situation and agreed terms.
Can you provide inspection photos or reports before shipping?
Yes. We can provide production updates, packing photos, shipment photos or inspection details when needed, especially for first-time orders or custom projects.
Certification & Compliance
Are your paddles USA Pickleball approved?
Some paddle structures or reference models may be developed with approval requirements in mind, but custom paddles should be confirmed case by case. If tournament approval is important for your market, please tell us at the start of the project.
Can you help with USA Pickleball approval?
We can support customers by preparing suitable samples and specifications, but the approval process is handled by the relevant official organization. New custom designs may need separate submission and testing.
Do all custom paddles need separate approval?
If the paddle is intended for official tournament use, a new design, new construction or material change may require separate confirmation or submission. For casual, club or recreational markets, requirements may be different.
Can you provide product information for compliance checks?
Yes. We can provide basic product specifications, material details and other available information needed for your internal review, marketplace listing or compliance process.
Production & Lead Time
What is your normal production lead time?
Lead time depends on order quantity, customization complexity, material availability and current production schedule. After sample approval and deposit, we will provide an estimated production timeline for your order.
How long does bulk production take after sample approval?
Bulk production timing varies by project. Standard repeat orders are usually faster, while new graphics, packaging, special materials or peak-season orders may need more time.
Can you handle repeat orders?
Yes. Repeat orders are one of the best ways to build stable supply. We can keep confirmed specifications and help you plan reorder timing based on your sales schedule.
Can you support urgent orders?
We can check production capacity for urgent orders, but feasibility depends on the model, quantity, materials and packaging. It is always better to plan ahead before peak season.
How do you update customers during production?
We can provide updates at key stages such as sample confirmation, material preparation, production, quality inspection, packing and shipment.
Packaging, Shipping & After-sales
Can you customize packaging?
Yes. We can support custom packaging such as paddle covers, color boxes, hang tags, labels, instruction cards, barcode labels and carton marks depending on order quantity and project requirements.
Do you provide barcode, carton label or Amazon FBA support?
We can discuss barcode labels, carton labels, packing requirements and FBA-style preparation if you provide the required files and instructions before production or packing.
Can you ship worldwide?
Yes. We can ship to many countries and regions by express, air freight, sea freight or through your appointed forwarder. The best method depends on quantity, timeline and budget.
Can you help arrange freight forwarders?
Yes. We can help coordinate shipping options or work with your own freight forwarder. For larger orders, sea freight is often more economical, while samples and urgent orders are usually shipped by express or air.
What if products are damaged during shipping?
Please contact us with photos, videos and package details as soon as possible. We will help check whether the issue is related to production, packing or transportation and discuss the next step based on the order terms.
FAST RESPONSE
Quick replies during business days.
CLEAR COMMUNICATION
Transparent updates at every step.
STABLE SUPPLY
Reliable capacity and on-time delivery.
PROFESSIONAL SUPPORT
Support for brands, clubs and sellers.
LET'S BUILD SOMETHING GREAT TOGETHER
STILL HAVE QUESTIONS?
Tell us your target market, budget, quantity and customization needs. Our team will help you choose the right paddle solution.